FAQ's

See some of your most asked questions about Airtulip Sleep here. Please reach out and send us a message with any questions or concerns beyond what you find here. We've love to talk with you!

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

How long until my headboard ships?

AirTulip Sleep is made to order. Plan on roughly an 8-week production lead time before shipment. We send updates on build progress and your estimated ship date so you can plan delivery and setup.

How fast do replacement filters ship?

Replacement filter sets ordered separately typically arrive within about two weeks in the U.S., depending on carrier and your location. See the replacement filter product for bundle and subscription options at checkout.

What is the 30-night sleep trial?

Try AirTulip Sleep at home. If it is not right for you, request a return within 30 nights for a full product refund. Shipping costs both ways are excluded from the refund. Please return the unit in good condition with original packaging where possible.

How do I start a return or exchange?

Contact our team using the form on this page or your order confirmation email. Because headboards are made to order, exchanges may depend on production availability. We will walk you through return authorization, packaging, and freight for this heavy item.

Orders

Below are some of our common questions about orders

Why is my order made to order?

Each headboard is hand-assembled in the U.S. (New York City and Detroit) to your size and fabric choice. That bespoke process is why lead times are longer than mass-market furniture, and why changes are easiest early in production.

What payment options do you accept?

We accept major credit and debit cards, Shop Pay, and other methods shown at checkout. Financing or HSA/FSA options may appear on the product page when available.

We also offer financing through our partnership with Affirm. Click the link on the product page to see your potential interest-free monthly plan options. Airtulip Sleep

Can I change or cancel my order?

Contact us as soon as possible after ordering. Once fabrication starts, size, fabric, or cancellation may not be possible. We will confirm what can still be updated for your build slot.

Do you offer custom headboard designs?

Yes—custom fronts, vinyl wraps, channels, shelving, and other requests can be discussed. Use the custom design link on the product page or contact us with photos and dimensions.

Products

Below are some common questions about our products

What is AirTulip Sleep?

AirTulip Sleep is a headboard with built-in purification that delivers filtered air through the fabric using laminar (low-turbulence) airflow aimed at your breathing zone. Dual industrial HEPA H14 cassettes (single on Twin), full-width activated carbon, and pre-filters capture particulates, odors, and VOCs.

Place it behind your bed, plug into a standard outlet, and choose Whisper, Night, or Day mode. It arrives fully assembled.

How is this different from a room air purifier?

Box purifiers clean and recirculate mixed room air. AirTulip Sleep focuses on the air you breathe at the pillow: filtered air is delivered in a controlled stream so it is less diluted by existing room pollution, dust, and HVAC turbulence.

Many customers with allergies or asthma report easier overnight breathing when pillow-side air stays clean—individual results vary.

How quiet is AirTulip Sleep?

The flow is slow and steady over a large area—you should not feel a noticeable draft. Published sound levels:

  • Whisper mode: about 26 dB(A)
  • Night mode: about 30 dB(A)
  • Day mode: stronger room cleaning; still quieter than most AC units
What sizes are available?

Twin (42" W × 11" D × 45" H, ~80 lb) · Queen fits Full & Queen (70" × 11" × 45", ~130 lb) · King fits King & Cal King (79" × 11" × 45", ~130 lb).

Each includes two leg sets to match your mattress height. Fabric colors are shown on the product page.

How often should I replace the filters?

Typical guidance (your environment may vary): pre-filters about every 3 months; active carbon about every 6 months; HEPA H14 about every 12 months. A filter subscription can schedule deliveries and may include subscriber benefits shown at checkout.

How do I maintain the unit?

Periodically inspect and dust pre-filters and intakes. Use Night for a stable clean-air bubble, Whisper for the quietest sleep, or Day for stronger whole-room cleaning. Keep intakes clear of bedding.

What warranty is included?

AirTulip Sleep includes a one-year warranty against manufacturing defects. An active filter subscription may unlock extended unit protection as described on the product page—confirm the current offer before purchase.

What are the benefits of a filter subscription?

Subscribers receive scheduled filter deliveries so replacements are on hand when needed. Plans on the site may include subscriber discounts, free filter shipping, and enhanced warranty coverage—see checkout for current benefits.

Didn't find your answer?

Don't hesitate to contact us